Privacy Policy

Effective Date: 5/22/25

At Moonlight Makers, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website moonlightmakers.com

1. Information We Collect

We collect the following types of information:

Personal Information
When you make a purchase, create an account, or contact us, we may collect:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely via third-party payment processors)

Non-Personal Information
We may collect non-identifiable information such as:

  • Browser type

  • IP address

  • Pages visited

  • Time spent on the site

  • Device and usage data (via cookies and analytics tools)

2. How We Use Your Information

We use your information to:

  • Fulfill and manage orders

  • Process payments and provide receipts

  • Communicate with you about orders, products, or promotions

  • Improve our website and customer experience

  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We only share your information with third parties in the following situations:

  • With service providers who help us operate our business (e.g., payment processors, shipping companies, and email services)

  • To comply with legal requirements or respond to lawful requests

  • To protect the rights, property, or safety of our users or business

4. Cookies and Tracking

We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can manage or disable cookies through your browser settings, though some site features may not function properly as a result.

5. Your Rights

Depending on your location, you may have rights regarding your personal data, including:

  • The right to access or update your personal information

  • The right to request deletion of your information

  • The right to opt-out of marketing communications

  • The right to request a copy of the data we have about you

To exercise any of these rights, please contact us at [your contact email].

6. Data Security

We take reasonable precautions and follow industry best practices to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices or content of those websites.

8. Children's Privacy

Our site is not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
📧 info@moonlightmakers.com
📍 43 Rankin Ave, Asheville, NC 28801